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Why should we bother providing feedback?
Posted: Thu Feb 13, 2020 8:20 am
by quazoosl
Excuse the bluntness, but except for the HTTPS thread it's been years since anyone connected to Missler has replied to something posted in the Suggestions and Enhancements subforum.
Do you want feedback?
Do you want to engage with your users?
Right now it feels like Missler says: "You have feedback? Yeah, you can go talk to this wall over here"
Re: Why should we bother providing feedback?
Posted: Tue Jul 07, 2020 2:22 pm
by quazoosl
Won't you look at that.
It's almost the half year anniversary of me stating that "giving feedback to Missler feels like talking to a wall"...
How meta.
Re: Why should we bother providing feedback?
Posted: Wed Mar 10, 2021 11:04 pm
by jgrimm
8 months later and look at all the replies from Missler!
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 8:06 am
by JuP
Hello,
Now I'm here
but nothing for me so...
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 10:51 am
by remi77
Hi to all
Each users has to keep in mind that the forum is dedicated to get
answers from other users.
See you
Rémi
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 11:08 am
by quazoosl
Then what is the logic in having a forum section dedicated to "suggestions and enhancements"?
Apparently in the French forum people get a response within an hour.
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 12:25 pm
by remi77
Hi
No doubt about it, I agree with you
In an other way, this forum counts 404 members against 2161 for the french forum.
And one have to work about it
and we hope to have much more members on the U.S one.
Rémi
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 5:02 pm
by quazoosl
US, Europe and the rest of the English speaking world. You could call it squandered market potential.
I think this is the closest I have ever come to feeling discriminated.
Re: Why should we bother providing feedback?
Posted: Thu Mar 11, 2021 6:51 pm
by remi77
Hi
All remarks are welcome, we will check with
@D@vid concerning this situation.
See you
Rémi
Re: Why should we bother providing feedback?
Posted: Fri Mar 12, 2021 7:45 am
by D@vid
Hello @quazoosl ,
I have already reported this problem to the staff and a plan of actions will be discussed by the product managers in coming days.
I hope this will improve the situation.
I keep you posted!
Re: Why should we bother providing feedback?
Posted: Fri Mar 12, 2021 8:07 am
by JuP
quazoosl wrote: ↑Thu Mar 11, 2021 11:08 am
Then what is the logic in having a forum section dedicated to "suggestions and enhancements"?
Apparently in the French forum people get a response within an hour.
yes they have answers from ... me, and only me. It's just because my product (TopSolid'Steel) is only (for the moment) dedicated for French market and for me (Product manager) it is very important to be aware of customer's needs
But as you said, Worldwide market is big so now, I'm here
So if there is any question / tread about my product field I will answer fast... like French Forum
ps: and other problem, I'm not an English speaker but... I treat myself
Re: Why should we bother providing feedback?
Posted: Fri Mar 12, 2021 3:57 pm
by quazoosl
@D@vid
I hope it will, thank you for taking action.
Re: Why should we bother providing feedback?
Posted: Mon Mar 15, 2021 11:15 pm
by Brian
Hi "Q":
There is a TS user group on Slack that you might find interesting. I also wish that there was more activity on the US Forum.
Cheers, Brian