tsw error

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OMG
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tsw error

Unread post by OMG »

Hello

Does anybody knows what cause those errors?
Suddenly all icons become black when mouseover and the program dies.

Thank you
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RaudMees
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Re: tsw error

Unread post by RaudMees »

Never seen those errors. Windows updated overnight automatically and something crashed? If You have new updates, roll them back. Maybe it helps.
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Re: tsw error

Unread post by CAD_73 »

Which Windows version are you running?
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Re: tsw error

Unread post by OMG »

We have 10 TSW licenses and most of them are running on same computers like mine (HP Z80 workstation).
We see those errors almost every day since the beginning and we didn't manage to determine why they occures.
I'm pretty sure they are not related to Windows updates.
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RaudMees
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Re: tsw error

Unread post by RaudMees »

I am not 100% sure, but I think TSW don't use Xeon processors, especially You have 2 of them in machine. Try to make test install into i5...i9 (or AMD equivalent) machine and run it. Or (if its possible) disable one processor in BIOS and make a test.
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Re: tsw error

Unread post by armafon »

Hello!
I have this configuration:
Intel i7 - 9700F
Windows 10 Pro -22H2
32Gb RAM
TopSolid 6.22.248
Nvidea Quadro P4000

And I get the same error. More or less once every 2 days. Is very annoying.
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Re: tsw error

Unread post by RaudMees »

Very weird error anyway. Are You admin in PC? Real admin, not wannabe Win10 admin. Also, is UAC turned off?
Do You have "regular" graphic drivers or Studio drivers? Studio package needed.
Also check nvidia "Manage 3D Settings" - Threaded optimization = off.
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Re: tsw error

Unread post by armafon »

Yes, I'm Admin, and the UAC is turned off.
I don't know if I have regular or Studio Drivers... I have the last driver of Nvidea.
And the "Threaded optimitzation" is off.
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Re: tsw error

Unread post by RaudMees »

Nvidia have 2 type of drivers. "regular" and Studio. To get Studio drivers, usually user have to download them manually from Nvidia page.
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Re: tsw error

Unread post by OMG »

This is how it looks before the errors occurs
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Re: tsw error

Unread post by remi77 »

Hi

Does the problem occurs with all your projects?

Rémi :wink:
Thanks to use the Image on the best answer when you've got the solution.
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Re: tsw error

Unread post by armafon »

OMG wrote: Tue Mar 21, 2023 10:12 am This is how it looks before the errors occurs
I have the same problem. The icons disappear
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Re: tsw error

Unread post by armafon »

remi77 wrote: Wed Mar 22, 2023 9:01 am Hi

Does the problem occurs with all your projects?

Rémi :wink:
Yes, Different projects.
It is a hypothesis. But it happens when TopSolid has been working for a while and you have done several projects or you change a lot between draft, CAM, etc.
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Re: tsw error

Unread post by OMG »

armafon wrote: Wed Mar 22, 2023 12:21 pm
remi77 wrote: Wed Mar 22, 2023 9:01 am Hi

Does the problem occurs with all your projects?

Rémi :wink:
Yes, Different projects.
It is a hypothesis. But it happens when TopSolid has been working for a while and you have done several projects or you change a lot between draft, CAM, etc.
Same for us
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Re: tsw error

Unread post by armafon »

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