tsw error

[OMG]

Hello

Does anybody knows what cause those errors?
Suddenly all icons become black when mouseover and the program dies.

Thank you

[RaudMees]

Never seen those errors. Windows updated overnight automatically and something crashed? If You have new updates, roll them back. Maybe it helps.

[CAD_73]

Which Windows version are you running?

[OMG]

We have 10 TSW licenses and most of them are running on same computers like mine (HP Z80 workstation).
We see those errors almost every day since the beginning and we didn't manage to determine why they occures.
I'm pretty sure they are not related to Windows updates.

Screenshot_5.jpg (21.74 KiB) Viewed 6617 times

[RaudMees]

I am not 100% sure, but I think TSW don't use Xeon processors, especially You have 2 of them in machine. Try to make test install into i5...i9 (or AMD equivalent) machine and run it. Or (if its possible) disable one processor in BIOS and make a test.

[armafon]

Hello!
I have this configuration:
Intel i7 - 9700F
Windows 10 Pro -22H2
32Gb RAM
TopSolid 6.22.248
Nvidea Quadro P4000

And I get the same error. More or less once every 2 days. Is very annoying.

[RaudMees]

Very weird error anyway. Are You admin in PC? Real admin, not wannabe Win10 admin. Also, is UAC turned off?
Do You have "regular" graphic drivers or Studio drivers? Studio package needed.
Also check nvidia "Manage 3D Settings" - Threaded optimization = off.

[armafon]

Yes, I'm Admin, and the UAC is turned off.
I don't know if I have regular or Studio Drivers... I have the last driver of Nvidea.
And the "Threaded optimitzation" is off.

[RaudMees]

Nvidia have 2 type of drivers. "regular" and Studio. To get Studio drivers, usually user have to download them manually from Nvidia page.

[OMG]

This is how it looks before the errors occurs

[remi77]

Hi

Does the problem occurs with all your projects?

Rémi

[armafon]

This is how it looks before the errors occurs

I have the same problem. The icons disappear

[armafon]

Hi

Does the problem occurs with all your projects?

Rémi

Yes, Different projects.
It is a hypothesis. But it happens when TopSolid has been working for a while and you have done several projects or you change a lot between draft, CAM, etc.

[OMG]

Hi

Does the problem occurs with all your projects?

Rémi

Yes, Different projects.
It is a hypothesis. But it happens when TopSolid has been working for a while and you have done several projects or you change a lot between draft, CAM, etc.

Same for us

[armafon]